Frequently asked questions
1. How can I pay for a buildiyo Store purchase?
Buildiyo Store provides a variety of secure payment options to make your purchase convenient and safe. You can pay using Internet Banking, UPI, or major credit/debit cards such as Visa, MasterCard, RuPay, Maestro, and American Express. All payments are handled through reliable and encrypted gateways, ensuring complete protection of your financial information during every transaction.
2. How do I know if my buildiyo Store order is confirmed?
As soon as you place an order on buildiyo Store, you'll get a confirmation message via email or SMS with your delivery estimate. To track your order at any time, just log in to your account and go to the My Orders section.
3. What is the estimated delivery time for buildiyo Store orders?
Orders from buildiyo Store typically reach you within 3 working days. However, the actual delivery time might differ based on your location and product stock. Please keep in mind that weekends and public holidays aren’t counted as working days.
4. How can I cancel my order on buildiyo Store?
To cancel your order, simply email us at sales@buildiyo.store with your order details. Our support team will guide you through the cancellation process.
5. Is it safe to use my credit/debit card on buildiyo Store?
Yes. All online transactions on buildiyo Store are encrypted with high-level security. Our payment systems comply with the latest PCI-DSS standards, ensuring your credit/debit card information remains confidential and secure.
6. Can I buy construction materials online through buildiyo Store?
Absolutely. Buildiyo Store is your one-stop platform to buy construction materials online across India. From cement and steel to electricals and tiles, we offer high-quality products delivered directly to your site.
7. How do I track my buildiyo Store order status?
To track your Buildiyo order, log in to your account, go to My Orders, and view real-time updates including dispatch and estimated delivery. You’ll also receive SMS and email notifications with tracking links.
8. What should I do if my product is damaged or incorrect?
If your order arrives damaged or isn’t what you ordered, contact our support team within 48 hours at sales@buildiyo.store, We’ll arrange a return or replacement as per our policy.
9. Does buildiyo Store deliver to my location?
buildiyo Store delivers to most pin codes across Chennai. During checkout, you can enter your delivery address to confirm availability and get an estimated delivery time.
10. Can I return or exchange construction products purchased on buildiyo Store?
Yes, some items can be returned or exchanged based on our return policy. If you need to start a return, just email us your order ID along with a short explanation, and we’ll help you through the next steps.
11. Do you offer bulk or B2B orders on buildiyo Store?
Yes. For bulk construction material orders, contractors and businesses can get customized quotes, volume-based discounts, and dedicated account management. Contact our sales team for B2B pricing.
12. Is buildiyo Store available as a mobile app?
Coming soon! We’re launching a buildiyo Store shopping app for Android and iOS to make ordering construction materials even easier and faster on mobile.